Operator and participation status
Brightwave Products Inc. operates PackMagic and is responsible for its games and rewards. Questions can be sent to support@packmagic.app. Apple is not a sponsor and is not involved in PackMagic games or promotions in any manner.
These rules describe official Vaults, Wheel, and the ongoing rewards in PackMagic. Only PackMagic administrators publish the current Vault offers. They do not announce a separate sweepstakes, raffle, or contest with an entry period or prize drawing. A distinct promotion requires its own applicable terms.
Who may participate
PackMagic is designed for collectors aged 18 or older across all 50 United States and Washington, DC. Participation requires an eligible account and an available feature in your location. Any higher age actually required by applicable law for that feature applies. Restrictions and additional checks, when required, are explained before the affected action. Access to a demo or an informational page does not create a live card entitlement.
Use your own account and accurate information. Do not use duplicate identities, automated claims, another person's verification, or location evasion. Published restrictions apply to promotional credit and free cards as well as purchased credit. Support, records, and existing lawful claims remain addressable when new prize actions are restricted.
What you review before an opening
The game displays its available outcomes, exact probabilities totaling 100%, each card's Gem exchange offer, and the cost before confirmation. Review the version offered to you. A new version can have different cards, odds, and prices; it does not change a completed opening under an older version.
Odds use increments of one basis point, or 0.01 percentage point. Card availability can prevent an opening from being prepared or settled. PackMagic must not silently remove an outcome or change its weight after you have accepted that opening's disclosed version.
Vaults
Each completed Vault opening awards exactly one card entitlement. When multiple openings are selected, each completed opening has its own result and receipt. A partial interruption does not cancel results that have already settled. Packs with multiple cards per opening are not currently offered.
The displayed outcome table controls the probability of each result. A high-value card is never guaranteed unless its disclosed probability is 100%. Repeated openings can produce the same card and do not make a different result due. Reveal style and animation do not affect selection.
Wheel
For an ordinary live Wheel attempt, select an available target card and a supported target chance from 5% through 80%. The remaining probability belongs to the disclosed fallback Energy card. Both outcomes and their store-credit exchange offers are included in the quoted price. The guided introductory spin uses a separate fixed promotional offer, described below.
A completed spin awards the target or fallback; missing the target still awards a card. The visual pointer does not determine settlement. Practice spends no credit and creates no physical entitlement or live reward.
Prices, values, and risk
Ordinary Vault and Wheel prices use the probability-weighted frozen Gem exchange offers and the pricing factor used for the accepted quote, rounded up to a whole Gem. Wheel includes the selected target probability and fallback offer. Welcome offers can have a fixed disclosed price. The app shows the actual price before confirmation. The configured factor can change for future quotes; no universal 85% return or cash payout is promised.
Expected exchange-credit value is a mathematical average over the disclosed outcomes, not a promise about your result or a cash payout percentage. An individual card's frozen exchange offer can be lower than the price you paid. Shipping charges are separate. Market-price estimates and potential outside resale proceeds are not guaranteed.
Purchased, promotional, and exchange-derived credit use identical disclosed odds for the same version. Store credit has no ordinary cash withdrawal. Free rewards do not guarantee affordability or a target result. Do not spend money you cannot afford to lose on repeated openings.
How a result is selected and verified
Before confirmation, PackMagic prepares a version and a commitment to a private random server seed and that version's outcome table. Your device supplies a fresh client seed. The server combines the seeds using HMAC-SHA-256 and selects an integer ticket from 0 through 9,999 using rejection sampling, then matches that ticket to the published weights.
The charge, card entitlement, and receipt settle together. The receipt reveals the seeds, commitment, version, outcome table, price, selected card, and frozen store-credit exchange offer. The app checks receipt consistency and, when it has saved them, the original commitment and submitted client seed. Older interrupted records may lack the original commitment and show a verification limitation.
Verification can check that the receipt is consistent with its seeds and table. Comparison with the earlier saved commitment is also needed to verify that the same commitment was honored. These checks do not independently prove physical inventory, card authenticity, market value, regulatory approval, or that an operator with database access could never interfere. PackMagic does not claim an independent randomness certification.
Interruptions and errors
Closing the app or losing connectivity does not reroll a settled opening. Reconnect and allow the app to recover the original result. An unconfirmed or expired preparation is not a completed award. Keep the opening reference if you need help.
Report an incorrect debit, failed verification, or missing card to support. A verified technical error will be investigated using the original records. A low-value result, a repeated card, or dislike of a completed outcome is not by itself a technical error. Any correction must respect mandatory consumer rights and explain what happened to the charge and entitlement.
Introductory rewards and earlier progression
When enabled, the guided welcome experience gives an eligible new account 100 promotional Gems. Its introductory spin and First discovery Vault each cost 50 Gems and use separately disclosed offers. Review the current outcomes, exact odds, and exchange offers before confirming. Gift-funded openings are not practice; settled cards create delivery entitlements. No purchase is required to fund them. An account with an earlier signup reward or settled opening cannot claim the gift again. Previous awards remain recorded; duplicate registrations do not create another legitimate reward.
The current release does not offer daily Vaults, ranks, or XP. Earlier settled welcome, daily Vault, and Wheel awards keep their original receipts and frozen values. Publication of these rules does not erase them, create a new daily claim, or reset earlier progression.
Where earlier progression records exist, collector rank and level use cumulative frozen Gem exchange values from settled Vault and Wheel wins, including welcome and daily cards. Those are collected card values, separate from spendable balance and cash winnings. Test-funded settled games count; wallet credits and practice do not. Any renewed progression or daily rewards must disclose their actual contents and claim rules before participation.
Earlier community rewards
The current release has no Chat Rain or Gem-drop events. Existing credited rewards and legitimate unresolved claims from earlier events remain subject to their original records, accepted terms, and applicable rights. These rules do not create new events or catch-up awards. Any future promotion must disclose its own available rewards, eligibility, timing, entry limits, and settlement process before entry opens.
Earlier public activity
The current release has no public collector profiles, Top wins, or leaderboards. Earlier recorded card-value progression reflects frozen Gem exchange values from settled awards, not profit, cash prizes, or wallet balance. Removing a public display does not itself cancel a legitimate award or claim.
Receiving or exchanging a card
A settled award goes into your collection and creates a delivery entitlement to the recorded card. You can keep the entitlement there, accept its recorded store-credit exchange offer, or request physical delivery where available. An exchange gives up that entitlement. Standard ungraded copies are sourced after a confirmed shipping request and may not already be held by PackMagic; existing express condition, grade, and physical-item promises remain binding.
Shipping requires an accepted quote and may involve shipping charges and tax. Award value is not a promise of free shipping. PackMagic bears ordinary sourcing-price increases after an award and remains responsible for the applicable fulfillment commitment. Unavailable, delayed, incorrect, lost, or damaged cards and remaining assets at closure are handled under the shipping, refunds, and deletion policies. An unavailable card is resolved under the shipping policy by a refund of its frozen Gem equivalent. We do not substitute a materially different card without your agreement. Required monetary remedies and earlier accepted promises remain available even though routine credit or card cash-out is not offered.
Abuse, changes, and questions
We may pause a game or reward to investigate abuse, a technical defect, a supply problem, or a legal requirement. Restrictions on future participation do not automatically void valid settled awards. Any correction or disqualification must have a documented basis and remain subject to applicable rights. Contact support to request review.
Changes apply to future versions or events after disclosure. They do not silently alter completed receipts, earned balances, or accepted shipments. A new promotion with different eligibility, entry dates, award selection, or prizes requires its own complete terms before entry opens.